Blue Turtle acknowledges Nastel as a Strong Performer in the APM market space

Blue Turtle’s partnership with Nastel reinforces our view on Middleware Management covering transaction based end-user, application flow analytics and business process mapping, which further combines to provide a holistic situational, statistical, and predictive image of the middleware intergration layer

Nastel, leader in Application Performance Management (APM) was named a strong performer by Forrester in a recent APM Research Report.  Nastel, provides real-time APM and IT Operations Analytics for middleware and applications, specifically the IBM Websphere, MQ, Database environments. In the Forrester Wave™ Application Performance Management, (Q3 2016) Nastel achieved the highest score possible in APM Analytics criterion. It evaluates vendors across 28 distinct criteria, aggregated into three general groupings: current offering, strategy, and market presence.

Forrester notes in the report that, along with other key customer considerations, APM solutions compete on their ability to “not only get to the root cause of downtime and performance issues more quickly, but also anticipate these problems so I&O pros can resolve them before they become issues at all.”

This is still the number one concern, according to Charley Rich, VP-Product Management at Nastel. But he notes there are other major business drivers of Nastel’s product roadmap. “Our customers must be ready to handle the swell of digital transformation sweeping their organizations. So we’re expanding their capacity for seamless, end-to-end visibility and analytics across their enterprise assets, cloud services, microservices, mobile apps, and the IoT—all must be included in a holistic solution. The tangible business outcomes are more productivity, better business service reliability, real-time customer experience, knowledge, and explicit knowledge of how IT activities are tied to the 24/7 delivery of business services.”

As the usage model for analytics accelerates its shift from reactive to proactive, Nastel is expanding clients’ ability to take advantage of fast data—characterized as high-volume, time-sensitive streaming metrics and unstructured data. Rich says, “Use cases range from compliance, security, on-line order processing, mobile apps—the list is almost endless. If you can process and analyze massive amounts of short-lived data regardless of source, and link that ability to natural language query and visualization tools, then you have the foundation for identifying trends and taking corrective actions in real-time. Not an easy feat by any means, but absolutely necessary to enable an ever expanding set of digital business services.”

“In an era when business functions are more sophisticated, diverse, integrated and immediate than ever, analytical Application Performance Management plays an essential role for our clients and IT professionals,” says Andrew Parsons, Business Product Manager at Blue Turtle. “To properly manage today’s application environment, organizations must be able to analyze the entire application chain from end to end, understanding the dependencies between the links in the chain. It must also be able to focus on early detection of abnormalities, differentiating symptom from cause rather than simply reacting to an outage.” “We are confident in Nastel’s APM technology ability to combine these two factors providing the level of assurance, IT needs in its key mission: to reduce the frequency and duration of outages and we commend them on their continuous growth and award recognition.”

 

Blue Turtle receives 2016 BMC Software Partner of the Year

Blue Turtle scoops BMC Software Partner of the Year Award   and continues to reinforce its position as the leading provider of BMC Software and services in the EMEA South region

Blue Turtle Technologies, has once again been awarded the  BMC Software Partner of the Year Award 2016 for the EMEA South Region. The award recognises Blue Turtle’s outstanding contribution to the BMC Software business, customer service, and ability to help customers realise results in managing and optimising IT services.

The BMC Software Partner Awards shine a spotlight on partners that have demonstrated excellence in delivering on customer needs and driving business results. This award recognizes Blue Turtle for significant growth in the adoption of BMC software solutions, excellent customer support, and solution delivery across Africa.

The awards were received by Geoff Van Den Bosch, Managing Director at Blue Turtle, “It’s great to be recognized, year on year, as the top-performing BMC partner. It’s an exciting time at Blue Turtle, with a focus on working with our customers on improving the effectiveness of their IT landscapes and the enablement of mobile, SaaS and Cloud services.  We place significant value on collaborating with BMC to deliver world-class solutions in enterprise service management to our customers”.

BMC Software, a global leader in enterprise service management, presented their annual partner awards at the BMC Engage Conference event, held in Las Vegas. Blue Turtle, a BMC Partner for over 10 years, delivers best-in-class solutions that help customer’s plan, operate, optimize & secure their IT landscape and services.

Enterprise Application Deployment Strategies for Windows 10

 

 

flex

 

Simple Application Deployment for Windows 10

Windows 10 is bringing new capabilities to the enterprise and organizations are looking for ways to simplify the move to Windows 10 for both end users and administrators. The old way of migrating to a new OS was a major project that consumed IT resources, frustrated many end users, and was often forced by the end of life of the old OS (remember Windows XP?).

By leveraging an enterprise app store organizations can deploy the new OS and empower users with self-service that enables them to choose when they upgrade their systems. Learn how App Portal can be used to upgrade or migrate users’ computers and applications and provide a better user experience.

Blue Turtle invites you to Join Jason Snook, Product Manager at Flexera Software, as he explains how enterprise customers have been using App Portal to deploy the new OS, what challenges they have overcome, and the benefits they have realized.

REGISTER NOW >

Available Dates

Thursday, 15th October 2015 – 1:00 pm (North America)

Tuesday, 20th October 2015 – 10:00 am (EMEA)

Tuesday, 20th October 2015 – 10:00 am (APAC)

Blue Turtle unveils advanced BMC Control-M 9 Platform

Blue Turtle assists in delivering high-speed IT innovation for faster application deployment with built-in stability for optimal production performance with BMC Control-M 9

Delivering services at the speed of digital business is a major challenge for most enterprise IT organizations. To meet this need, Blue Turtle, as the leader in solutions for optimisation and management of IT systems, announces the general availability of Control-M 9, the latest version of its industry leading workload automation solution, which accelerates application time-to-value while simultaneously delivering stability, lowering operating costs, and increasing enterprise application services performance.

BMC’s Control-M 9 is a part of Blue Turtle’s Business Service Management platform and a part of BMCs Digital Enterprise Management strategy designed to make digital business fast and seamless and optimize every environment from mainframe to mobile to cloud.

High-speed IT innovation requires companies to deliver continuous application availability while simultaneously maintaining stability, control, and enterprise application services performance. The Control-M 9 solution enables competitive advantage by providing both IT operations and application developers with a new way to collaborate by automatically promoting application workflows across the stages of development through production with built-in stability and production performance.

“Control-M 9 is a game changer for companies that must deliver high-speed IT digital innovation,” said Gur Steif, president, BMC Workload Automation. “Our new automated application promotion gives the Ops and AppDev teams a friction-free way to meet their simultaneous need for speed and stability. With a host of other innovations that reduce total cost of ownership and improve business value, Control-M 9 delivers better bottom line business results.”

The Control-M 9 solution continues to improve workload automation services’ performance, usability, and cost reduction. New capabilities include risk-reducing high availability, out-of-the-box single view predictive analytics across the enterprise, automated agent and client deployment for faster upgrades, and maintenance, and improved data security. The solution also provides native interface capability to any application with Application Integrator, open platform support for JDBC-compliant databases, and a native interface for Apache Spark, complementing the Control-M solution’s leading position in native Big Data application integration support.

“BMC has made several enhancements that stand to improve workload automation services”, said Neil Cullum, Principal Control M Specialist at Blue Turtle. “We are excited about the Control-M 9 features, our clients will leverage the capabilities within Control-M to overall improve the value of their business and of course, delivering the applications faster.”

“Control-M 9 offers BMC’s customers an important set of enhanced automation capabilities that enable both IT operations and application developer teams to simplify and streamline complex business process workflows and data transformations,” said Mary Johnston Turner, research vice president for Enterprise Systems Management at IDC. “Control-M 9 is a vital part of BMC’s broader Digital Enterprise Management portfolio. By enabling customers to reduce operational complexity and cost-effectively link traditional compute platforms with emerging cloud and mobile applications, Control-M 9 will help many organizations execute their digital business strategies while continuing to maximize the value of existing applications and infrastructure.”

The next generation of leading workload automation software is now available, contact us for a consultation at (011) 206 5600 or info@blueturtle.co.za.

Blue Turtle named BMC Software Partner of the Year 2015

Blue Turtle Technologies, leaders in solutions for optimization and management of IT systems, has announced that it has again been recognized by BMC Software, one of the global leaders in enterprise service management, as the Partner of the Year 2015.

The award was presented at the BMC Africa Day event held at The Campus in Johannesburg. Blue Turtle, a BMC Partner for over 10 years, provides the full range of BMC Enterprise Service Management software. Solutions that provide for optimised operation, delivery and management of IT Services, whilst enabling the move to Digital Service Management.

Blue Turtle named Top Africa Partner 2015

The BMC Software Partner Award is given to partners that have demonstrated excellence in delivering BMC Software based solutions over the past year. This award recognizes Blue Turtle for significant growth in the adoption of BMC software, excellent customer support, and solution delivery in South Africa and Africa.

“This accolade comes after another great year of customer and market growth for the Blue Turtle team,” said Geoff Van Den Bosch, Managing Director at Blue Turtle. “Our customers can be assured that our vendor partners acknowledge our accomplishments and believe in the way we conduct our business. In addition, it confirms our continued investment and position as the leading provider of BMC Software and services in the region.”

 

Scalable Software Signs Blue Turtle Technologies (PTY) Limited as a Platinum Partner, Adding Momentum in IT Asset Management

Partnership with Blue Turtle Grows Scalable’s Impact in SaaS ITAM

Scalable Software, an established software developer providing Asset Vision®, the leading Cloud-based IT Asset Management solution, is partnering with Blue Turtle Technologies, expanding its reach into Southern Africa to serve Enterprise organizations in the Banking, Insurance, Telco and Public Sector verticals.   “As Blue Turtle Technologies continues to grow its solutions portfolio—including Cloud and SaaS offerings—having a partner like Scalable to expand our value-add to our customers is very valuable. Scalable’s solution is ideally suited to the growing technology markets here in Africa,” said Llevron Jacobs, Blue Turtle “We look forward to helping our customer’s drive their cost optimization programs through our partnership with Scalable.”

Bruce Aboudara, EVP Sales and Marketing, Scalable Software, noted, “Blue Turtle’s customer reach is impressive. What is most exciting is their breadth and depth of experience in the Infrastructure and Operations space, meaning they can effectively apply our technology to known business problems that are crying out for cost effective and innovative solutions.”

“With this partnership, Blue Turtle can add integrated asset discovery, inventory, normalization and usage metering in a single platform that supports software asset management, application migration and all sorts of compliance initiatives. This ranges from the desktop to the datacenter to growing delivery models such as SaaS applications, thin clients and VDI deployments. As customers in Africa look for world class IT Asset Management technology that can be delivered without the past challenges of on-premise restrictions, we expect there will be lots of interest in Asset Vision, Scalable’s breakthrough approach to IT Asset Management,” continued Mr. Aboudara.

 

Blue Turtle releases new Flexera Software App Portal 2015

Universal Enterprise App Store for desktop and mobile apps & integration with IT Service Management greatly simplify IT service delivery

Blue Turtle today announced the general availability of a new version of Flexera Software App Portal that standardizes application service delivery with other Service Catalog processes through integration with IT Service Management solutions.

App portal is the first universal enterprise app store, with unified application self-service across environments – from desktop to mobile. It ensures a positive IT services experience, by enabling employees to request apps for all their devices from a single store, using a single request that triggers all necessary processes behind the scenes to ensure efficient fulfillment and IT governance.

In addition, App Portal 2015 is optimized for use on mobile devices, giving employees simplified access to approved mobile apps directly from their mobile device. Employees can browse, select and check out corporate approved mobile apps from their Apple or Android device.

Getting the most out of any technology solution means making end user interaction as seamless and intuitive as possible – mobile access and developer engagement are important building blocks for businesses focused on growth in the application economy. “The breadth of Flexera’s App Portal can benefit forward-thinking organizations. At Blue Turtle we believe providing access from the new favoured device or email client is key and will help ensure organizations realize their maximum value,” said Simon Shaw, Business Development Manager of Blue Turtle.

“Employees want the ability to request an app once and use it wherever they work – on their desktops, tablets or mobile phones – without having to go to each of their devices and request the same app over and over again. They want immediate access, and don’t appreciate that behind the scenes, a very complicated request has been triggered for IT to fulfill,” said Maureen Polte, Vice President of Product Management at Flexera Software. “App Portal is the first universal enterprise app store able to centralize and manage those back office processes, making ‘request once, fulfill anywhere’ a reality.”

New capabilities introduced in this release include: 

Mobile Application Management Support

  • Universal Enterprise App Store for Desktop and Mobile Apps

Ensures control and efficient self-service delivery of approved applications by enabling employees to request desktop and mobile application from a single enterprise store.   App Portal recommends apps for other devices registered to the user, giving employees the ability to request an application once and have it deployed to a desktop, tablet and phone at the same time.   With new support for Apple iOS and Android public store and internal apps, a single checkout process integrates deployment to VMware® AirWatch Mobile Device Management™.

  • New Optimized for Use on Mobile Devices

Gives employees access to approved mobile apps from their mobile device.  The enterprise app store is optimized for mobile devices so employees can browse, select and check out corporate approved mobile apps from their Apple or Android device.

 

IT Service Management Integration

  • Unify the app store with your Service Desk

Gives end users a single, seamless user experience when making IT requests and leverages the benefits of the service desk and the app store to deliver increased value to the business.  App Portal assimilates with ITSM Service Catalogs to complement IT services with a fully automated app store that manages approvals, maintains license compliance, and initiates delivery of applications to end users on both PCs and mobile devices.

  • Leverage established ITSM approval workflows

Approvals for application requests are flexible and can use the built in App Portal approval process or be delegated to utilize established approval workflows in existing ServiceNow or BMC Remedy ITSM implementations.

  • Delivers Proactive Application Support

Provides a faster and more targeted support response whenever an application installation fails.  App Portal triggers the creation and updating of incidents in the service desk, to keep the support personnel informed for more proactive support.

 

How To Get Your Copy

Follow the instruction below to download your new software.

Blue Turtle Customers on a current maintenance plan are entitled to get the latest version.  App Portal 2015 has been extensively tested in upgrade scenarios beginning with version 7.5.x. If you are planning on upgrading an earlier version of App Portal you first must upgrade to version 7.5 before upgrading to App Portal 2015:

  1. Before upgrading, review the App Portal 2015 release notes in detail.
  2. If you require support for your upgrade, our Support team is ready to help during regular business hours.  You can open a support case via the Blue Turtle support website
  3. To download the installation of your product, see the Download and Licensing Instructions and follow the instructions to download your new product from the Flexera Software Product and License Center.  You will need your Flexera Software product and License Center login to download the product.

 

To learn more about the release of App Portal 2015 contact us for a consultation at 0112065600 or info@blueturtle.co.za or register for the Flexera webinar App Portal 2015: Delivering the Unexpected.

 

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Blue Turtle enters partnership with Data Security and Compliance Specialist New Net Technologies

Blue Turtle has announced that it will be partnering with New Net Technologies Ltd (NNT), a leading provider of IT security and compliance software solutions. The deal will see the two companies collaborating to provide File Integrity Monitoring (FIM) solutions for Security, Compliance & Configuration, Change & Configuration Management and Data Security & Compliance Software solutions to clients across all industries.

NNT has established itself as one of the leading forces in the data security and compliance market and its Change Tracker Enterprise™ solution delivers market-leading File Integrity Monitoring for any security and compliance initiative. The solution is unique in enabling organizations to bring IT systems into compliance with a ‘known good and secure’ state then providing non-stop, real time detection of vulnerabilities and immediate notification if a breach is successful.

FIM powered host intrusion detection capabilities are becoming more relevant as hacking vectors become more ‘defense aware’. “We feel that NNT’s security solutions are unique in the marketplace because their approach to data security and compliance is highly proactive. NNT looks strategically at the configuration and compliance business drivers and not just the technology that underpins it,” says Andrew Parsons, IT Service Operations Product Manager at Blue Turtle.

NNT provides a complete range of configuration management solutions, which allow organizations to gain configuration control of the entire IT estate. This means that IT teams can establish the best possible state and configuration for the IT infrastructure and ensure that any changes are planned and approved. As a result, unplanned or unauthorized changes are detected immediately, allowing IT to react and investigate further. This vastly improves IT service delivery quality and ensures that compliance audits are easily met.

Jordan Parkin, Partner Programme Manager at New Net Technologies, comments, “At NNT we have a strong focus on expanding our global partnerships. However, we wanted to partner with organizations that had a similar ethos and a deep understanding of the issues, as well as the technical ability to deliver our solution well. Blue Turtle ticks all these boxes; not only do they have an impressive client list but they have a great understanding of the South African market.”

“Today’s business environment is extremely demanding from a security configuration point of view. We are confident that NNT’s specialist focus on compliance software and configuration management will further complement our approach to providing secure and effective solutions that adapt to changing threats and the needs of industries,” concludes Parsons.

Blue Turtle offers new Remedy with Smart IT solution, to be launched at BMC Engage 2014 Conference

Blue Turtle has announced that BMC Software will further expand its Remedy IT Service Management (ITSM) offering with Remedy with Smart IT. This newly added tool will be launched at the BMC Engage (13-16 October 2014) to be held in Florida.

BMC Engage 2014 is an IT management conference where BMC customers, partners, IT practitioners , and product experts will share insights and best practices to support the delivery of digital services and drive business transformation.

“At Blue Turtle, we are excited to be attending this event and deepen our understanding of the trends and technologies around IT management and we hope to keep current with advances in the industry’s leading set of tools,” says Francois Seegers, Product Manager at Blue Turtle Technologies.

Blue Turtle, as the sole BMC Elite Partner in the Southern African region, has streamlined environments in various industries and for multiple customers, integrating their systems using BMC Remedy ITSM.

This BMC Remedy IT Service Management Suite helps IT organizations demonstrate their business value by reducing complexity and costs while making customer support, change, asset and request management a seamless, integrated process.

The newly added Remedy Smart IT suite provides:

Intelligent Interactions:

More insight, less effort. Formless interactions and data-driven insights make for a more productive and knowledgeable staff.

Beautiful Experience:

More functionality. Fewer clicks. Faster learning and higher user adoption provide better customer satisfaction with a modern user experience.

Mobile First:

Same service desk, any device. Get responsive service delivery from anywhere. Always up to date with instant access even while remote.

Collaborative Knowledge: 

Real-time, every time. Embrace a new paradigm where knowledge is enabled not only by articles, but through instant service desk collaboration.

Blue Turtle recognizes Flexera Software’s enhanced FlexNet Manager Suite 2014 R2

Flexera Software, the leading provider of software licensing, compliance, and installation solutions for application has announced a new release of the  FlexNet Manager Suite for Enterprises with On Premises availability.

FlexNet Manager Suite 2014 R2 is now available as a fully web enabled system for both On-Premise and Cloud delivery. FlexNet includes Contract Management functionality, such as payment schedules, vendor and document management capabilities, among other features.

In addition, the enhanced Web User Interface demonstrates Flexera Software’s commitment to flexibility and ease of use of their market leading Software License Optimization products.

The FlexNet Manager Suite includes the following key enhancements:

FlexNet Manager Suite

Web User Interface: With this release, the full product functionality is now available via the Web UI for both On Premises and Cloud delivery models.

FlexNet Manager for IBM

New Adapter for IBM Passport Advantage: FlexNet Manager for IBM now provides an adapter to IBM Passport Advantage that, for the first time, allows us to import license entitlement data directly from the software publisher. This can ease the process of obtaining license entitlements and allow organizations to more quickly achieve an effective license position. Getting entitlement data directly from the vendor gives customers a level of confidence that they are 100% aligned on entitlements in case of an audit.

New Adapter for IBM License Metric Tool (ILMT) and Software Usage Analysis (SUA): This new adapter adds support for IBM’s latest releases of ILMT and SUA tools, delivering support for IBM Processor Value Unit (PVU) licenses, and sub-capacity licensing.

 

FlexNet Manager for Microsoft

Windows Server 2012 and System Center License Support: The 2014 R2 release of FlexNet Manager for Microsoft provides support for the Windows Server 2012 processor based license. This includes built-in knowledge of the licensing rules:

  • A minimum of two processor licenses must be purchased for each physical server.
  • The Standard edition license only permits two Operating System Environments (OSEs) while the Datacenter edition allows unlimited OSEs.

FlexNet Manager for Microsoft 2014 R2 also supports Microsoft System Center license models, which are different between desktop and server operating systems. On the server side, the Standard edition supports two OSEs per license, the Datacenter edition an unlimited number of OSEs. For desktops, two new System Center licenses have been added to FlexNet Manager for Microsoft: The Microsoft System Center Client User license and the Microsoft System Center Device License.

FlexNet Manager Platform

License Management for App-V Virtual Apps Running in Citrix XenDesktop Environment Many customers using desktop virtualization, such as Citrix XenDesktop, use application virtualization as well (application virtualization within desktop virtualization). Reporting on the license position in these types of virtual environments is challenging. With the 2014 R2 release, FlexNet Manager Platform provides license management for Microsoft App-V (v4.6) virtual applications running in Citrix XenDesktop (v6.5) environments.

Customers interested in software license optimization can contact us for a consultation at 0112065600 or info@blueturtle.co.za

Contacts:

Martyn Healy

Marketing Director

Tel: 011 206 5600

matynh@blueturtle.co.za