Blue Turtle is Ivanti ITSM partner of the year in 2018 EMEA Partner of the Year Awards

Issued by: Anti-Clockwise Consulting

[Johannesburg, 12 July 2018]

Blue Turtle Technologies, South Africa’s leading enterprise technology management company, is pleased to announce it has been awarded, by vendor partner Ivanti, the award as its EMEA ITSM Partner of the Year for 2018. The awards were presented in June at a ceremony held during Ivanti Interchange18 in Madrid.

Ivanti offers customers a unified IT platform, enabling its users to effectively deploy and take advantage of full IT service management within the business. Blue Turtle has been an Ivanti partner for many years, and today boasts close to 100 customers in the southern Africa region.

“In our experience, Ivanti is the only vendor in the unified IT space that covers the length and breadth of a completely integrated solution, which is easy to deploy, integrates seamlessly into any environment and comes at a price point that makes it perfect for SME customers through to enterprise clients,” states Tommy Erlank, Application and Data Business Unit Manager at Blue Turtle.

“Furthermore, the fact that the company has built its solutions on next-generation technology means that it can be deployed in the most complex of environments faster than some of the more legacy-based ITSM solutions in the market.

 

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Blue Turtle helps communications service providers with end-to-end service platform

Issued by: Blue Turtle Technologies

[Johannesburg, 16 November 2018]

Blue Turtle Technologies is working with communications service providers (CSPs) to improve operation management across the network landscape. SMARTsite, a locally developed solution, provides CSPs with an operating model framework for a full telco operations support system.

SMARTsite integrates into a CSP’s network management system, providing service delivery, activating service fulfilment, including management and monitoring of network inventory, activation and provisioning, as well as the delivery of functionality that extends service assurance and customer care.

Based on the eTOM/Frameworx process framework, SMARTsite enables customers to manage their network infrastructure across geographically dispersed locations through a ‘single pane of glass’. To this end, SMARTsite delivers visibility of systems, and proactive fault management, maintenance and configuration, allowing CSPs to address incidents before they affect the customer, ultimately ensuring uptime and improving the customer experience.

 

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