Blue Turtle hosts Front Range Heat Service Management Training

“Thank you for the opportunity to attend HEAT 2014 Service Management Training. I learned a great deal and have a much better understanding of the product. All of a sudden the possibilities and offerings of HEAT Service Management have increased.” – training attendee.

Coinciding with the Release of HEAT 2014 Service Management, Blue Turtle Technologies is hosting Front Range HEAT Service Management Training. As the sole Master VAR for Frontrange Solutions in Southern Africa, Blue Turtle Technologies are the only authorized training providers for the region.

HEAT Service Management is more than just a an IT centric product, it is a fully fledged Service Management Solution, which allows you to scale out over multiple Business Units, including Human Resources and Facilities Management.

Our Bundled licenses give you access to more than just Incident Management. The entry level Bundle includes modules for Incident, Request, Problem, Knowledge, Mobile, and Survey out of the box.  All bundles immediately give your end users access to Self Service & Service Catalog, allowing them the freedom to log and track their own Incidents & Services Requests via any device.

Contacts:

 

Melissa Oosthuisen

Frontrange BU Manager

Tel: 011 206 5600

melissao@blueturtle.co.za

Blue Turtle becomes SA’s only BMC Software Elite Partner

BMC Software, one of the largest software providers in the world, has recognized Blue Turtle Technologies as the sole BMC Elite Partner program title holder in South Africa.

Blue Turtle has accomplished a significant milestone with this achievement.

“We are very proud to be the one and only elite partner in South Africa, and we believe that our partnership with BMC Software will certainly enhance the service to our existing customers and potential future clients. It adds to our portfolio of partnerships with other technology providers,” said Geoff Van den Bosch, Director at Blue Turtle Technologies.

This elite partner program invitation is based on Blue Turtle’s current market position and their ability to offer new technology along with the potential to create new vertical markets for BMC.

The Elite program rewards partners for exceptional performance and investment. Sandy Redgate, Partner Manager at BMC Software, says they are excited about the ongoing relationship with Blue Turtle Technologies. “A partner so clearly focused on more than surpassing the required Performance, Growth, Customer Sales and Services (CSAT), and Competency metrics is someone that we are proud to work with.”

This achievement means Blue Turtle Technologies confirms its position as the leading provider of BMC Software solutions and services in South Africa and Africa.

 

 

Blue Turtle appointed AppZero Solutions Partner

Blue Turtle, a leading IT software solutions and services provider, has been appointed solutions provider by AppZero.  Microsoft recommends AppZero for moving a variety of applications from Windows Server 2003, which reaches the end of extended support in July 2015, to Microsoft’s newer operating systems.

Blue Turtle’s Andrew Parsons, business unit manager IT infrastructure, comments:  “We are excited about the partnership with AppZero as it equips Blue Turtle with a vital component to our cloud application lift and shift services.  AppZero enables large enterprise application migrations at speeds that we have never previously come across, which naturally translate into a reduction in investment for our customers.”

AppZero’s CEO, Greg O’ Connor adds: “We welcome Blue Turtle into the AppZero network of valued service and solution providers for enterprise application migration.  As a trusted partner, we will equip Blue Turtle with the tools and resources necessary to support and implement application migrations, especially during the busy run-up to Windows Server 2003 end of support.”

AppZero partners combine cutting edge products and services that open up the business potential of the cloud.

For a consultation and more information please contact Blue Turtle at 011 206 5600 or info@blueturtle.co.za

Additional Resources:

–       Are you prepared for the risks of WS2003 end of support?

–       Application Migration

–       Up-level OS Migration

–       Cloud On-Boarding Service

Andrew Parsons                                                                          Martyn Healy

Product Manager: IT Infrastructure                                                            Marketing Director

Blue Turtle Technologies                                                              Blue Turtle Technologies

T: 011 206 5600                                                                          Tel 011 206 5600

andrewp@blueturtle.co.za                                                             martynh@blueturtle.co.za

Automate Workload for Effective Bottom-line Savings

Blue Turtle Technologies, the BMC Software Top Emerging Markets Solution Provider FY 2013, is assisting companies to drastically reduce the risk of supply chain or business service hold ups through effective automation of production workloads and schedules through the exploitation of BMC’s Control-M solution.   BMC Control-M manages the IT workload environment, integrating across heterogeneous systems, applications and databases enabling cross line of business automation.

 

According to Neil Cullum, Blue Turtle Product Manager, ‘With the growth in Mobile, Cloud and Big Data Workload Automation needs to scale and transverse these integrating with existing customer systems, and enabling the management of large volumes of data and process.  In turn the IT infrastructure needs to become more efficient and flexible by adopting cloud, big data, streamlined enterprise apps and embracing automation.”

 

With this increased rate of change comes risk and Control-M provides IT Managers with the ability to minimize risk through management the workload environment.  Business process flows are effectively managed so that in the event of failures the alerts are issued and resolved proactively; therefore protecting the company from any possible revenue losses.

 

Self Service, BMC’s Control-M scheduling self-management component, enables users to gain access to and manage their environments.  This enables business users to request and manage workload services through a simple, role-based web interface.  Self Service allows you to:

 

  • Reduce cost and complexity by eliminating the need for business users to submit service request tickets, as well as the work associated with those tickets.
  • Improve customer service by providing business users with the information they need, such as processing status of transactions and the ability to request scheduling changes.
  • Retain control and compliance by ensuring that changes are documented and logged, and configure changes to require approval by IT operations, if desired.

 

Blue Turtle, as a BMC Elite partner, has streamlined environments in various industries and for multiple customers, integrating their systems using BMC Control-M workload automation.

 

For a consultation and additional information, please contact Blue Turtle at info@blueturtle.co.za or 011 206 5600.

 

Contacts:

Neil Cullum                                                                                Dana Jedrisko

Product Manager: Control-M                                                         Marketing

Blue Turtle Technologies                                                              Blue Turtle Technologies

T: 011 206 5600 / 0825704074                                                      Tel 011 206 5600 / 082 602 1231

neilc@blueturtle.co.za                                                                  danaj@blueturtle.co.za

Blue Turtle receives Flexera Software Highest Growth Partner award

Blue Turtle Technologies received the award for the Highest Growth Partner 2013 EMEA from Flexera Software, market leader in software license management, at their Partner event held recently in France.  Blue Turtle, a Flexera Software Solution and Implementation Partner, assists customers to understand and manage their software license position, providing license use analysis, compliance and optimization services eliminating waste, reducing cost and avoiding penalties.

 

“We are honoured that Flexera Software presented this award to Blue Turtle. It is great to be recognised, and endorses our position as leader in Software License Optimization. Managing software assets is a high priority for our customers and we look forward to more success with Flexera this year,” says Blue Turtle’s Marketing Director, Martyn Healy.

 

Patrick Gunn, Vice President of Strategic Alliances & Channels, EMEA, at Flexera Software added: “Blue Turtle has done a stellar job driving new business and customer satisfaction, growing our presence and success in South Africa.  These factors all contributed to Blue Turtle’s nomination and ultimate win.”

 

Flexera Software’s Application Usage Management solutions are essential to ensure continuous licensing compliance, optimized software investments and to future-proof businesses against the risks and costs of constantly changing technology.

 

“Blue Turtle will continue to lead through innovative and integrated solutions to add increased value to our customers,” concludes Healy.

 

For a consultation and additional information, please contact Blue Turtle at info@blueturtle.co.za or 011 206 5600.

 

Resources:

Learn more about:

Contacts:

Martyn Healy                                                                             Manoj Keshav

Marketing Director                                                                       Flexera Software Product Manager

Blue Turtle Technologies                                                              Blue Turtle Technologies

T: 011 206 5600 / 0827770956                                                      Tel 011 206 5600

martynh@blueturtle.co.za                                                                        manojk@blueturtle.co.za

 

John Lipsey

Flexera Software
+1 (224) 465-9139
jlipsey@flexerasoftware.com

Blue Turtle first certified ClearPass partner in Africa

Blue Turtle Technologieshas become Aruba Networks first fully certified ClearPass partner in Africa.

Matthew Barker, regional manager, sub-saharan Africa at Aruba Networks, says “By qualifying for this certification, Blue Turtle provides Aruba with the ability to provide top services to new and existing enterprise clients’ in-country.  Time and money are saved as support structures are now locally based.”

“In a world where the users of our data centre services, whether employees, contractors or clients, are increasingly mobile and where corporate ownership of the devices they use are no longer a given, business can no longer adopt a non-restrictive approach to internal or external network access,” says Martyn Healy. “ClearPass Policy Manager is a market leader in Network Access Control, delivering granular policy based network access control whilst supporting a wide range of devices. This allows business to embrace rather than fear BYOD and mobility and the associated business benefits. For us the investment in ClearPass Policy Manager training made a lot of sense and our customers will hopefully soon start benefiting from this investment as well.”

Clients are now able to manage network policies, devices and mobile work applications across any network.  Further benefits of using their own devices, is that one is giving employees more freedom over their choice of devices without compromising on their network security.

For more information about the Aruba Networks’ ClearPass Access Management System with WorkSpace, please visit http://www.arubanetworks.com/solutions/bring-your-own-device.

Contacts:

Martyn Healy                                                                 Matthew Barker

Marketing Director                                                           Regional Manager

Blue Turtle Technologies                                                  Aruba Networks

T: 011 206 5600 / 082 777 0956                                        C:  0829029169

martynh@blueturtle.co.za                                                            mbarker@arubanetworks.com

 

Ronnie Koch

Senior Consultant

Blue Turtle Technologies

Tel: 011 206 5600

ronniek@blueturtle.co.za

Blue Turtle extends powerful mobility management offerings

Blue Turtle, the FrontRange Master Value Added Reseller for Africa, adds comprehensive Enterprise Mobility Management (EMM) solution to their arsenal.  FrontRange, a leading provider of IT Service Management & Client System Management solutions, announced the availability of a new Enterprise Mobility Management (EMM) offering.  By integrating EMM tightly with its existing service and client management capabilities, HEAT becomes the industry’s most comprehensive platform for managing and controlling physical, virtual and mobile devices throughout their lifecycle from a single, unified console.

 

The growing importance of EMM has become widely publicized in the industry. At its recently concluded Gartner Symposium/ITxpo 2013, market research firm Gartner cites “Mobile Device Diversity and Management” as the top strategic technology trend for 20141. And according to Enterprise Management Associates (EMA), 87% of all business professionals will employ a PC and at least one mobile device2, and Forrester reported that 905 million tablets will be in use by 20173.

 

“The ‘BYOD’ revolution is an irreversible market dynamic that CIOs and IT administrators are forced to deal with since anytime, anywhere computing is the new norm,” said Udo Waibel, chief technology officer at FrontRange.  “The big question for enterprises moving forward is ‘How do you balance the personal freedoms of this next-generation mobile workforce with the compliance, data security and management control requirements of IT?’  The answer lies in the intelligent deployment and enforcement of EMM policies that can be delivered easily, cost-effectively and ideally from a single, centralized solution either in the cloud or on-premise.”

 

As a hybrid EMM solution, HEAT Client Management can support customers as a tenant in a FrontRange-hosted cloud environment or on premise with an easy to configure, pre-installed virtual appliance.

 

“Customers using standalone mobility management solutions that are disconnected from client management and service desk operations tell us this model is overly complicated, inefficient and expensive,” said Arjen Wiersma, HEAT Client Management with Blue Turtle. “We’re seeing pent up customer demand for an integrated enterprise mobility and client management solution that enables IT to administer physical, virtual and mobile devices from a centralized command and control center. Our customers are asking us to help them with their BYOD (Bring Your Own Device) strategy. HEAT Client Management with integrated EMM functionality shows great promise in meeting this demand and helps them to achieve a fully Automated Enterprise Mobility Management.”

 

Steve Brasen, Managing Research Director for Systems Management at Enterprise Management Associates (EMA) asserts that “the foundation for ensuring the effective long-term reliable and secure delivery of business IT services (regardless of how the endpoint changes) is laid with the adoption of automated management platforms, like the FrontRange HEAT Client Management solution, that consolidate Enterprise Mobility Management (EMM) processes that enable true workforce mobility.”

 

With its newly integrated EMM features, HEAT Client Management now offers the following additional capabilities:

•           Complete Visibility of Mobile Assets: Mobile ecosystems are supported by automatic device and application discovery that collects real time mobile hardware and asset data, usage and device tracking.

  • Device Lifecycle Management: Complete device lifecycle management is provided from a single, web-based administration console.
  • Single Point of Control: Smartphone management is centralized and automated to improve IT efficiency and savings.
  • Secured Mobile Ecosystem: Corporate policies are seamlessly enforced and potential threats are automatically detected to protect organizations through remote wipe and auto-lock features and application restrictions.
  • Instant Workforce Support: Instant remote device troubleshooting improves service desk staff efficiency and increases business productivity through reduced downtime.
  • Seamless Data Migration: Migrate between diverse smartphones without suffering data loss, security threats or disruption to end user devices.
  • Multiple-OS Support: All major mobile operating systems, including BlackBerry BES and BIS users are supported.
  • Self-service: Enterprise end users have complete access to self-help functionality to free up valuable service desk resources.

 

Some of the substantive advantages of the FrontRange’s offering are:

  • Asset Management:  All mobile assets are detected and stored in an information library that tracks hardware, software, SIM cards, users and processing information.  This provides a real time view into an organization’s entire mobile ecosystem to help with future policy and resource planning.
  • Configuration Management:  The correct configuration of all mobile devices deployed within an organization is automatically tracked and maintained at all times and is done transparently to end-users.  Data tracking of version and model number, baseline performance and relationship to other assets are just some of the configuration capabilities offered.
  • Application Management:  All applications employed by end users for business purposes can be accessed from a centralized and secure AppStore. Authentication ensures users are authorized to initiate access and/or download the enterprise applications. Automatic discovery of and reporting on an organization’s mobile device inventory provides a real-time view of the health and usage of all applications.  In addition, HEAT Client Management synchronizes data stored on mobile devices over-the-air to provide backup and common access to shared resources while enabling remote administration. Additionally, applications that violate enterprise policies may be disallowed on user devices through black listing or devices may be restricted to only install specific authorized applications via white listing.
  • Security Management:  Corporate security policies that allow differing access rules for specified groups and shared data, including pre-defined user profiles, are fully supported.  In the event of lost or stolen mobile devices, all applications and sensitive data can be removed over the air to prevent security breaches.  In addition, IT administrators can selectively wipe sensitive corporate data from an end user mobile device.  Plus, if an unauthorized SIM card is detected, the offending device can be locked and wiped.
  • Remote Support:  IT administrators can now troubleshoot mobile devices over the air and take remote control of them through a data connection (such as GPRS/EDGE/3G, WiFi) to view the device screen and use the device keyboard.  This over the air end user support provides rapid diagnostics and problem resolution to reduce IT costs, accelerate the adoption of new services and decrease device downtime to improve workforce efficiency.

 

For a consultation and additional information, please contact Blue Turtle at info@blueturtle.co.za or 011 206 5600.

BMC Software awards Blue Turtle top honours

Blue Turtle Technologies has scooped top honours as the Top Emerging Markets Solution Provider FY 2013 at the BMC Software Partner Summit held in London recently.

 

BMC Software designed the awards to recognise partners who have made outstanding contributions in the areas of sales, customer value and service excellence.

 

Blue Turtle, a BMC Elite Partner with customers throughout Africa, stood out amongst its peers as the top performer for solutions delivery, customer support and revenue growth. Their success is built on strong consulting skills and product knowledge, long-term customer relationships, and a collaborative approach that integrates people, process and technology, with a commitment to service.

 

Geoff van den Bosch, managing director at Blue Turtle said:  “It is an honour to be recognised by BMC and has shown that we are global players as we excelled over emerging markets such as Russia, India and Brazil, a tremendous feat in an exceptionally competitive environment. It is an exciting time in the industry with technology delivering endless possibilities. At Blue Turtle we are dedicated to simplifying IT solutions and services  for our customers and are committed to helping them achieve the most out of the ever evolving technology trends and their investment.”

 

As an Elite Partner, Blue Turtle, provides the full range of BMC Software solutions – software that provides for optimized operation and delivery of IT Services to Business. BMC Software is a trusted and recognized leader in Business Service Management;  delivering management systems across Mainframe, Application, Physical and Virtual environments.

 

Blue Turtle offers enterprise customers the following BMC suite of solutions:

  • BMC Remedy ITSM (IT Service Management)
  • BMC Control-M (Advanced Workload Automation)
  • BMC Proactive Performance Management
  • BMC Capacity Optimization
  • BMC Bladelogic Server Automation
  • BMC Cloud Lifecycle Management
  • BMC Atrium CMDB and Enterprise Discovery

Contacts:

 

Geoff van den Bosch                                                                  Martyn Healy

Managing Director                                                                       Marketing Director

Tel: 011 206 5600                                                                       Tel:  011 206 5600

geoffvdb@blueturtle.co.za                                                                       martynh@blueturtle.co.za

Adaptiva’s OneSite Software Wins Gold from Tech Awards Circle

Adaptiva, a global leader in desktop efficiency software, represented in SA by Blue Turtle Technologies, has been awarded Gold by the Tech Awards Circle.

 

Adaptiva, a market leader in systems for optimizing efficiency with Microsoft’s System Center Configuration Manager (SCCM), announced that its software, Adaptiva OneSite, was a Gold winner in the 2013 Tech Awards Circle program.

 

Martyn Healy, Marketing Director at Blue Turtle, said: “Adaptiva offer simple, elegant and mature best-in-class solutions which simplifies and reduces the cost of delivering software and managing remote systems. Adaptiva streamlines a complex process, rapidly delivering software whilst minimizing hardware requirements – a compelling ROI for Microsoft SCCM users.”

 

As the flagship product of Adaptiva’s IT Efficiency Software Suite, OneSite provides enterprise organizations with the ability to run Microsoft SCCM from a single site, even in complex, highly networked, low bandwidth branch environments.  OneSite SCCM distributed server infrastructure, including child primary sites, secondary sites, distribution points, PXE service points, and state migration points. OneSite allows organisations to rapidly deliver content to any server or client around the globe with no impact to WAN traffic, regardless of location. This allows organisations to improve operational service and reduce costs potentially saving them hundreds of thousands of Rands per year.

 

“It is our goal to create and offer innovative IT efficiency software that delivers high impact across the enterprise,” said Deepak Kumar, founder and CTO Adaptiva. “This award is especially meaningful because it is an independent evaluation process. Both journalists and product reviewers alike value the strength of OneSite because of its ability to make a significant impact in streamlining IT, resulting in cost-savings and increased productivity for enterprises.”

 

“As large corporations make the switch from doing nothing at all or using older IT efficiency suites to our new platform, they’re achieving far greater economies while delivering better business process integration, security, scalability and resilience across their networks,” said Kumar. “The integration of Adaptiva capabilities in a single platform is a testament to the power of our software and the overall value customers are achieving across all three products. The next round of efficiencies will come from cutting edge technology, and we are happy that leading Fortune 500 corporations are embracing the Adaptiva platform to achieve these.”

Contacts:

Martyn Healy                                                                 Cherie Wentz Blehm

Marketing Director                                                           Adaptiva

Blue Turtle Technologies                                                  Cherie.blehm@adaptiva.com

T: 011 206 5600                                                              Tel: 206.271.1685

martynh@blueturtle.co.za

Migration deadline looms

As countdown looms to April 2014 and the end of life of Windows XP, Blue Turtle Technologies (Blue Turtle), a leading South African technology management company focused on IT Technology and Service Management, is assisting companies to manage and plan for the difficulties associated with migrating from Windows XP and ensure that they are ready to migrate to Windows 7/8.

 

Blue Turtle through its ChangeBASE solution assists companies to prepare applications for a migration to the latest version of Windows; as well as Internet Explorer and application virtualization platforms such as Microsoft App-V, Citrix XenApp and Vmware ThinApp.

 

Companies often underestimate the major obstacles caused by application compatibility issues brought on by Windows migrations, which can involve stressful and time-consuming manual processes.  Therefore effective planning and management of your company’s migration is vital to ensure that it happens on time and to cost and at no risk.

Furthermore, ChangeBASE can quickly assess and repair application compatibility issues that can hamper productivity and delay migrations. It is therefore a business imperative to conduct application compatibility assessment as early as possible as the accurate results help ensure that rationalization decisions are sound.

ChangeBASE reduces the risks associated with Windows 7 / 8 migrations by allowing companies to leverage faster application compatibility assessment, automated testing, remediation, and packaging ready for deployment.

Blue Turtle delivers a process that simplifies ensuring application readiness and eliminating the support for Windows XP migrations.

For a consultation and additional information, please contact Blue Turtle at info@blueturtle.co.za or 011 206 5600.

More info on Dell Software’s ChangeBASE : http://software.dell.com/products/changebase/

Contacts:

Avash Maharaj                                                                           Martyn Healy

Product Manager: Infrastructure Management                                 Marketing Director

Blue Turtle Technologies                                                              Blue Turtle Technologies

T: 011 206 5600 / 083 609 7098                                                    Tel 011 206 5600

avashm@blueturtle.co.za                                                                         martynh@blueturtle.co.za