Monitoring the experience of your customers and end-users is no longer a ‘nice-to-have’ – its business critical.
The Blue Turtle, Customer Experience solution will allow your business to gain valuable insight into the user experience of your website or e-commerce website – so you can proactively pinpoint and fix problems.
Our solution will allow you to:
- view actual user activity and their experience,
- response times,
- service availability.
Blue Turtle has carefully sourced a Customer Experience solution that will ensure the quality, performance and uptime of your mobile applications and websites.
Keynote helps you make every digital interaction count with superior performance analytics solutions. It has the most comprehensive products available for measuring the true end-user experience of mobile content on mobile devices. Keynote’s broad selection of active monitoring emulation and real device capabilities – plus real user monitoring – means that you can get the solutions you need, tuned to your budget and your required outcome.
Keynote Monitoring is a cloud-based solution that enables service-driven companies to monitor the performance and availability of any web or mobile application – on any mobile device, 24/7. All Keynote public services run on the industry’s broadest, purpose-built global test and monitoring network comprised of over 7,000 measurement computers and mobile devices in more than 275 locations around the world.
Keynote Mobile Monitoring features:
- Operating Systems
- Application Factors
- Web Clients
- Wireless Network Connections
- 3rd Party Services
- Back-end Infrastructure
To accurately simulate customer journeys Keynote Web Monitoring uses:
- Internet Explorer,
- and mobile browsers
Keynote Real User Monitoring reveals the performance of your site for all your visitors, no matter what device they use, or where they live:
- Analyse real user performance by geography, browser and platform.
- Visualize performance over time for any page based on different average, geometric mean, median or percentile calculations
- Slice by browser, and drill into full W3C browser event details.
- Analyse real user performance trends correlate key user behaviours (conversion, abandonment, engagement, etc.) with page responsiveness.
For more information
Keynote Monitoring is the most comprehensive, accurate, and actionable web and mobile performance monitoring and analytics solution currently on the market.
With this solution, your business will be able to track the performance of mobile and browser apps from your customers’ and employees’ perspective. It is the only 100% cloud solution that requires no modification of the app being monitored to measure both application health and availability.
Keynote Monitoring allows you to:
- Fast and easily understand mobile and web app performance
- Improve mobile application quality and reliability
- Assure the return on your mobile initiative investment