TECHNICAL CONSULTANT: ITSM IVANTI

Location: Johannesburg, Midrand
Experience: Mid-Senior Level with at least 5 years technical experience.
Employment Type: Full Time
Industry: Computer Software, Computer & Network Security, Information Technology and Services

Job Description:

The Senior Consultant role within Blue Turtle Technologies is a fast paced, dynamic position requiring extensive customer interactions. Prospective candidates should have strong client facing communication skills, rock-solid technical skills and the ability to turn a customer’s business challenges into consulting solutions.

What is ITSM IVANTI:

The Ivanti Service Manager solution is designed and packaged to easily scale and adapt to meet specific business needs:

  • Helpdesk
  • Service Desk
  • Service Management
  • Voice automation
  • ITSM Integration

Responsibilities:

  • Engage directly with clients to identify, define and scope user requirements, including technical requirements
  • Gather customer requirements and design solutions built around our products offerings
  • Implementation of above solutions on-site at the customer

Desired Skills:

Soft skills:

  • Positive attitude
  • Professionalism
  • Honest and reliable
  • Ability to work in a fast-paced and client-facing environment

Qualifications, Education and Experience:

  • Work experience must include 4-5 years + of similar software implementation experience:
  • Previous professional services experience is preferred
  • Agile/SCRUM methodology experience a plus

Technical Qualifications/Experience:

  • Strong SQL experience
  • SQL Reporting Services experience
  • Customized report development
  • General support and troubleshooting

Additional requirements:

  • Competent in professional business English communication verbally and written
  • Must have a valid driver’s license and functional vehicle
  • Must have a valid passport

Please send all cv’s to careers@blueturtle.co.za