Serena has more than 15 000 customers worldwide, with 3 000 active enterprise customers encompassing almost one million users, who depend on Serena’s ALM and process management solutions to deliver applications and to automate important processes for speed, auditability and efficiency.
Serena’s orchestrated approach applies process automation to the application delivery supply chain, allowing software developers to work more effectively and reduce the challenges of siloed project teams working with multiple development tools and methodologies.
Since debuting in November 2010, the Serena Release Management Solution has gained recognition for providing enterprises with a new way to identify and reduce application rework, increase innovation throughput and improve responsiveness to the business.
Tommy Erlank, General Manager – Enterprise Application Management (EAM) at Blue Turtle, comments: “Serena has always been at the forefront of application life cycle management, and the latest enhancements to their suite will provide customers the ability to extend their existing development management processes and effectiveness.”
Serena customers achieve application vision
Serena customers are achieving application delivery visibility (App Vision) through the orchestration of their demand-to-deployment processes. Applying orchestration to these processes has allowed Serena customers to experience tremendous gains in the way of shortened release times, increased customer satisfaction, and a reduction in overall development costs.
New orchestrated ALM dashboard supports interoperability, standards
An effective dashboard must be able to flow work and insight to developers, analysts, executives, operations managers and other stakeholders in the application life cycle.
While other dashboards provide a view into key performance indicators (KPIs) and correlated metrics, most are built to report on a single vendor’s technology. This prevents companies from gaining an intelligent, comprehensive and timely look at how their critical processes are functioning.
With Serena’s new Orchestrated ALM dashboard, enterprises can achieve an unprecedented view into App Dev and gain valuable insight into development processes, across disparate tools and platforms, in a convenient ‘single pane of glass’ view. Access to KPIs spanning demand, development and release management from a single dashboard gives companies the information they need to become more agile and responsive to areas needing improvement.
Under the hood: Serena introduces new technology for orchestrating requirements, development management
At the heart of Serena’s Orchestrated ALM solution is the new demand and development management capabilities that power automated, end-to-end application delivery. The technology delivers a high level of interoperability, integrating seamlessly with third-party products, like Microsoft Word, HP Quality Center and other Serena solutions.
To address demand management, Serena announced a new version of Dimensions RM 11, the industry’s first fully Web-based solution for orchestrating the entire requirements management process from demand to development, and the only requirements management solution available with built-in prototyping. Key features include Comprehensive Engagement for managing requirements from initial request through production release; Lightning-Quick Co-ordination for fast handoffs and breaking down the requirements silos across disparate customers, teams, and tools; and Quality with Confidence for consistently delivering high-quality requirements despite frequent changes and multiple tools.
Serena also introduced a new Development Manager Suite, which integrates the newest version of Serena Dimensions CM and Serena Business Manager. The first enterprise-class solution for orchestrating global development, Serena Development Manager provides a way for organisations to streamline the development and maintenance of applications across multiple platforms, departmental processes, and development tools.
Key features include Platform-Proof Traceability to address compliance issues through automatic end-to-end traceability; Process-Based Development to accelerate development by identifying, measuring, and removing process bottlenecks; and Globally-Proven Scalability that streamlines the administration and sharing of development data for distributed development teams and partners.
“Serena was the first to orchestrate application demand, development and deployment as a software supply chain, and today we’re rendering measurable results from our early customer implementations,” said David Hurwitz, SVP of Worldwide Marketing at Serena Software. “While most software delivery teams have the right tools, roles and functions in place, getting these disparate elements working together has posed a significant challenge. Enterprises that orchestrate them do more than automate and connect. They measure, predict and improve the overall software delivery process.”
Blue Turtle is the Serena Software partner in southern Africa and has helped organisations in the financial, retail, utility, government and medical sector that have implemented and use Serena solutions to streamline their entire application life cycle, from visualisation to production deployments.