Blue Turtle releases new Flexera Software App Portal 2015

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Universal Enterprise App Store for desktop and mobile apps & integration with IT Service Management greatly simplify IT service delivery

Blue Turtle today announced the general availability of a new version of Flexera Software App Portal that standardizes application service delivery with other Service Catalog processes through integration with IT Service Management solutions.

App portal is the first universal enterprise app store, with unified application self-service across environments – from desktop to mobile. It ensures a positive IT services experience, by enabling employees to request apps for all their devices from a single store, using a single request that triggers all necessary processes behind the scenes to ensure efficient fulfillment and IT governance.

In addition, App Portal 2015 is optimized for use on mobile devices, giving employees simplified access to approved mobile apps directly from their mobile device. Employees can browse, select and check out corporate approved mobile apps from their Apple or Android device.

Getting the most out of any technology solution means making end user interaction as seamless and intuitive as possible – mobile access and developer engagement are important building blocks for businesses focused on growth in the application economy. “The breadth of Flexera’s App Portal can benefit forward-thinking organizations. At Blue Turtle we believe providing access from the new favoured device or email client is key and will help ensure organizations realize their maximum value,” said Simon Shaw, Business Development Manager of Blue Turtle.

“Employees want the ability to request an app once and use it wherever they work – on their desktops, tablets or mobile phones – without having to go to each of their devices and request the same app over and over again. They want immediate access, and don’t appreciate that behind the scenes, a very complicated request has been triggered for IT to fulfill,” said Maureen Polte, Vice President of Product Management at Flexera Software. “App Portal is the first universal enterprise app store able to centralize and manage those back office processes, making ‘request once, fulfill anywhere’ a reality.”

New capabilities introduced in this release include: 

Mobile Application Management Support

  • Universal Enterprise App Store for Desktop and Mobile Apps

Ensures control and efficient self-service delivery of approved applications by enabling employees to request desktop and mobile application from a single enterprise store.   App Portal recommends apps for other devices registered to the user, giving employees the ability to request an application once and have it deployed to a desktop, tablet and phone at the same time.   With new support for Apple iOS and Android public store and internal apps, a single checkout process integrates deployment to VMware® AirWatch Mobile Device Management™.

  • New Optimized for Use on Mobile Devices

Gives employees access to approved mobile apps from their mobile device.  The enterprise app store is optimized for mobile devices so employees can browse, select and check out corporate approved mobile apps from their Apple or Android device.

 

IT Service Management Integration

  • Unify the app store with your Service Desk

Gives end users a single, seamless user experience when making IT requests and leverages the benefits of the service desk and the app store to deliver increased value to the business.  App Portal assimilates with ITSM Service Catalogs to complement IT services with a fully automated app store that manages approvals, maintains license compliance, and initiates delivery of applications to end users on both PCs and mobile devices.

  • Leverage established ITSM approval workflows

Approvals for application requests are flexible and can use the built in App Portal approval process or be delegated to utilize established approval workflows in existing ServiceNow or BMC Remedy ITSM implementations.

  • Delivers Proactive Application Support

Provides a faster and more targeted support response whenever an application installation fails.  App Portal triggers the creation and updating of incidents in the service desk, to keep the support personnel informed for more proactive support.

 

How To Get Your Copy

Follow the instruction below to download your new software.

Blue Turtle Customers on a current maintenance plan are entitled to get the latest version.  App Portal 2015 has been extensively tested in upgrade scenarios beginning with version 7.5.x. If you are planning on upgrading an earlier version of App Portal you first must upgrade to version 7.5 before upgrading to App Portal 2015:

  1. Before upgrading, review the App Portal 2015 release notes in detail.
  2. If you require support for your upgrade, our Support team is ready to help during regular business hours.  You can open a support case via the Blue Turtle support website
  3. To download the installation of your product, see the Download and Licensing Instructions and follow the instructions to download your new product from the Flexera Software Product and License Center.  You will need your Flexera Software product and License Center login to download the product.

 

To learn more about the release of App Portal 2015 contact us for a consultation at 0112065600 or info@blueturtle.co.za or register for the Flexera webinar App Portal 2015: Delivering the Unexpected.

 

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