Fourth pillar of of its Journey to the Cloud programme – SECURE. Blue Turtle Puts Security First for Cloud Customers

End-to-end cloud security with SECURE offering delivers comprehensive security roadmap for the cloud

Issued by: Blue Turtle Technologies

Johannesburg, South Africa, February, 2020 – Blue Turtle Technologies today announced SECURE the fourth service within its “Journey to the Cloud” programme. The SECURE service gives clients the peace of mind that their information assets are protected when navigating the cloud.

 

By leveraging Blue Turtle’s market leading security solutions, customers are provided with the technology and expertise to secure their cloud, datacentre and hybrid operations.

 

“The cloud has opened up the attack surface, presenting yet another vector that needs to be protected. Cybercriminals are sophisticated, organised and automated, and enterprises need to be far more vigilant when adopting cloud, and detailed when building a cloud security framework” states Avash Maharaj, Head of Infrastructure, Cloud and Security at Blue Turtle. “Looking at the different components – identity, access, data, workloads, configuration, network – and how these need to be architected or re-designed to meet cloud and hybrid needs is critical.

 

“At Blue Turtle we provide the capabilities to support customers in the assessment, design and transition of security to meet the challenges introduced with cloud.”

 

SECURE is part of Blue Turtle’s client-centric cloud migration programme, made up of five pillars, providing a service tailored to a customer’s unique cloud roadmap. SECURE, the fourth pillar includes not just access management, and attack identification, but amongst others workload protection, compliance, container security and advanced threat prevention.

 

The full Journey to the Cloud programme comprises ASSESS, MIGRATE, OPTIMISE, SECURE and MANAGE. Five pillars formulated to create a deep understanding of a client’s environment, deliver cost effective migration and cloud adoption, and implement the operational systems to ensure that the cloud provides the services and security required by business.

 

“So why work with Blue Turtle? We look at security strategically and tactically, we take a risk-based approach closely aligned to the NIST framework. We also take into account trends in cyber-threats, help customers get the basics right, understand the value of emerging technologies, and the criticality of automated active cyber-defence. Our teams are able to look beyond infrastructure to the application and the broader customer ecosystem – such as API’s, E-commerce, and third party solutions.

 

“This approach enables us to deliver, and execute on, plans created specifically for a customer, based on their business vertical, critical assets, risks and existing security – aligned to their current and future IT infrastructure and application landscape. This is followed up after implementation with tailored advisory and managed services. All of this ensures we create a fit for purpose security solution for our customers that extends from the datacentre to the cloud to the business ecosystem,” ends Maharaj.

The Digital Customer Experience in Banking: 2020 Outlook

Trust is no longer your differentiator.

Issued by: Blue Turtle Technologies

 

Historically, banks focused on providing a trusted service to customers and relied on messaging and reputation for this trust, to gain market share and build sustained customer loyalty. The equation here was simple, trust equals loyalty equals customer lifetime value (CLV).

In the world of Bank 1.0, trust was established by the fact that banking activities were carried out purely in a physical world. Customers would visit branches to physically deposit and withdraw funds, request a loan or discuss financial needs. The explosive growth of digital technologies has changed this dramatically – its more complex and far more competitive. The ever-changing customer needs means that customers are banking on-the-go, and through devices, mediums and channels that weren’t originally designed with banking in mind. Banks, and the banking industry as a whole, have had to adapt to this dynamic landscape to merely stay in the game.

Enter Bank 4.0, which calls for a way of thinking beyond what has ever been required before – the iterative innovation process we have grown accustomed to has worked to create incremental enhancements to our banking experiences. But it is truly customer-centric, first-principle thinking that will guide us into the future and leave the laggards chasing their tails.

The concept of customer centricity is widely spoken about in workshops, strategy sessions, board meetings, and even around the water-cooler. As easy as it may be to explain, is far more difficult to implement, let alone do well. Fundamentally successful customer experience management (CXM) is not possible without this first-principle thinking. Questions have evolved from “how can we do this better” to “how can I solve the customer’s problem, service their need in the best way possible, or create a new product to meet a future need”.

This gargantuan shift in the banking industry is epitomised by recent studies that have shown that, for the first time, we have entered an era where trust is not the chief factor considered by customers when choosing their bank. This has been usurped by customer experience (CX). Forbes captured this tenet by stating that “customers don’t care if you claim you have omni-channel or multi-channel capabilities. They only care that they can connect with you, the way they want to connect with you, and when they want to connect with you. They go through the channel that’s easiest and most convenient for them. It could be a phone, a desktop computer, a tablet – whatever communication method they are most comfortable with.”

It must be stated, however, that trust is by no means less important to banks. Trust, in the eyes and minds of the modern-day consumer, is table-stakes. It is implied and expected, and those that do not conform to a basic standard will suffer a very rapid demise.

To complicate CXM even further, banks are coming to realise that a customer’s digital experience with their bank is constantly being compared to all the digital experiences in their lives. The demanding customer expects the same (if not better) experience with their bank that they get from the likes of Netflix, Amazon, iTunes, Spotify, to name a few.

This can be seen in the data – in 2016, 89% of respondents to a Gartner study believed competition was based predominantly on customer experience, versus just 36% from 4 years prior. In addition, an IDC study revealed that worldwide spend on CX technology amounted to roughly $508 billion in 2019, with a projected compound annual growth rate (CAGR) of 8.2% for the period 2018-2022, reaching a staggering $641 billion in 2022– making it the fastest growing enterprise application software category.

So what emerging technologies are best positioned to provide customers with the biggest impact on CX? A Gartner study revealed that in 2020 and beyond, these emerging technologies are artificial intelligence (53%), virtual customer assistants and chatbots (39%) and omnichannel engagement solutions (37%).

Banks looking to differentiate themselves through customer experience should be focused on the following:

  • Understand the shift from GUI to CUI

In the past, customers were delighted in the graphical user interface (GUI) and intuitive interactions with web and mobile applications. Oftentimes the bank with the best mobile app was perceived to be the best, or “most innovative”. Recently, customers are gravitating towards a conversational user interface (CUI), where they interact, and transact, using natural language through voice on virtual assistant devices, or chat via instant messaging apps.

  • Use technology to combat the trade-off between customer security and friction

Historically, banks were challenged with finding a balance between offering customers rigorous security measures and offering them seamless, intuitive interface. Today, technology can be leveraged to offer customers state-of-the-art security without the cost of introducing friction or complexity which frustrates customers and increases the risk of onboarding drop-off, and transaction abandonment.

  • Meet the customer where they are and feel most comfortable

The modern-day customer is largely tech-savvy, mobile, and expects instant action and feedback. Processes and technologies need to cater for this, giving customers the ability to onboard, login, interact and transact remotely and digitally. In so doing, organisations need to ensure they don’t introduce unnecessary friction and must be cognisant of the challenges their customers face, for example, offering a large mobile application with high data consumption, and pushing regular application updates in areas of low connectivity and/or high data costs.

  • Have a truly single view of the customer

As already discussed, the digital customer is likely to engage their bank from a multitude of channels and change these from one interaction to the next. The customer sees their bank as one entity and expects to be treated the same by their bank. Whether the customer is engaging with the loans department, or credit card division, or customer service, data should be shared and easily accessible so as to ensure every customer engagement is part of a seamless conversation.

In summary, trust in banking is now implied and expected by the customer, and customer loyalty and CLV is being driven predominantly by delightful customer experience. We have often heard the adage that this is “the year of the customer” – but it is more relevant today than it ever has been before.

With our key strategic partnerships and cutting-edge AI technologies, Blue Turtle Technologies is able to offer a full end-to-end digital solution that will enable customers to engage and transact using virtual assistants, conversational AI, and process automation. We develop integrated solutions that include digital onboarding, chat banking, digital insurance claim processing and much more, using chat, natural language and hand-over to live agents when required.

We are also able to surface conversational AI over multiple channels, such as web, in-app, Facebook Messenger, and WhatsApp with our access to the WhatsApp Business API.

 

Conversational AI a reality with Digitall from Blue Turtle

Partnership brings conversational AI solutions to businesses looking to accelerate customer service and better automate client responses.

Issued by: Blue Turtle Technologies

Blue Turtle Technologies today announced it has been appointed as a strategic partner for Digitall.ai, a globally recognised vendor delivering all-in-one enterprise ready omnichannel conversational AI solutions, that allow customers to build intelligence-driven customer experiences without code. Another strategic partnership within the company’s digital transformation portfolio, the agreement enables Blue Turtle customers to engage and transact using virtual assistants, conversational AI, and process automation.

The Digitall.ai portfolio provides a customer with a toolkit that allows them to deliver chatbot functionality, drag and drop form builders, form-filling via natural language chat, document OCR, live-agent handover, and analytics. It also harnesses Natural language Intelligence (“NLI”) by way of a platform add-on that enables users to perform powerful queries on datasets, using natural language.

“Our clients need to provide solutions that cater for a mobile, resourceful, and demanding customer who want to be able to reach their service provider – no matter where the customer is, or what device they are using,” states Byron Wolff, Digital Product Manager at Blue Turtle. “Digitall.ai ensures that the responses that our clients provide are intuitive, relevant and purpose-driven, where they can create customer experiences using logical decision trees, enabled by AI, without having to rely on coders or developers to do it for them.”

Furthermore, Blue Turtle can offer packaged solutions that leverage Digitall.ai’s chatbot and conversation flow functionality and combine it with the WhatsApp Business API from its vendor partner Infobip. Creating an end-to-end digital conversational workflow.

Additional functionality within the Digitall.ai product stack, includes document upload, cognitive capture and OCR, as well as digital signatures and RPA for true solution versatility. Its live agent hand-over and chat management features provide a client the peace-of-mind that customers will always be serviced. Including in cases where interactions require human intervention, such as personal and sensitive conversations as well as specific cross-sell and up-sell opportunities. According to Wolff, the chatbot functionality within Digitall.ai allows a business to interact, transact and “converse” with customers anywhere, and at any time.

Some of the main use cases for Digitall.ai include:

  • Requesting product information, including FAQs, stock availability etc.
  • Requesting ATM, branch, store, or office locations
  • Customer remote onboarding
  • Form-filling via natural language, including e-signatures
  • Querying data sets using natural language
  • Requesting status updates on parcel deliveries
  • Scheduling meetings or consultations
  • Providing live agents, the ability to gather customer information and intents prior to engaging with them directly
  • A personal HR bot for employees to query policies, leave balances or even apply for leave
  • And so many more

“The decision to partner with Blue Turtle was an easy one, it is a well respected and established technology partner in Africa and its business model is closely aligned with our go to market strategy. Blue Turtle has identified Omni-Channel Conversational AI as a key technology to improve customer experience and reduce operational costs and the way that its teams have already started to position our solution to customers, should be used as a template for other partners who want to be successful in this industry. I am very confident that this partnership with be a profitable one and I look forward to doing great things with Blue Turtle,” says Bruce Skjolde, Sales Director at Digitall.ai.

Blue Turtle Technologies announced OPTIMISE, the third pillar of its Journey to the Cloud programme

Customers using the OPTIMISE service enjoy significant cost savings, resource and system optimisation while improving performance in their virtual and cloud environments.

Issued by: Blue Turtle Technologies

Blue Turtle Technologies today announced OPTIMISE, the third pillar of its Journey to the Cloud programme. This key component helps customers to drive the most value from their cloud deployments and ensures systems continue to perform optimally, whether they are on-premises or in the cloud.

Ideal for customers already making inroads into the cloud, the OPTIMISE service assists in solving performance issues and improving resource consumption. Making use of third-party optimisation tools, as well as tapping into the experience of the Blue Turtle technical services team, OPTIMISE delivers real and obvious cost-savings, performance and productivity gains.

“Post migration, optimisation is often overlooked, yet it delivers major benefits. By using leading-edge software, we can help IT deliver an exceptional user experience, and cut operating costs – two things that traditionally don’t fit well together,” states Avash Maharaj, Head of Infrastructure, Cloud and Security at Blue Turtle. “Whether it be virtual or IaaS performance, resource consumption or database services, we work across the IT ecosystem to ensure a client’s systems are functioning in the best possible way.”

The third pillar in Blue Turtle’s client-centric cloud migration programme, OPTIMISE follows on from ASSESS and MIGRATE, and provides the techniques a customer needs to turn a cloud deployment into an ongoing success. It tackles cost analysis, workload rightsizing, resource allocation, system consolidation and user experience, all key elements in ensuring that a multi or hybrid cloud deployment is a success.

The Blue Turtle Journey to the Cloud programme is developed around five key pillars, namely ASSESS, MIGRATE, OPTIMISE, SECURE and MANAGE. Each component is designed to address specific challenges customers face when mobilising to the cloud and supported by Blue Turtle’s management and technical team, underpinned by market-leading and proven software.

An OPTIMISE engagement service comprises a set of services that deliver benefits in specific areas, including:

Workload consolidation

Workload placement – IaaS, PaaS, virtual, container

Performance assurance

Container & VM density improvement

Dynamic resource allocation

Wasted resource identification

Consumption analysis

Cloud cost reduction

“By optimising a client’s virtual and cloud real estate, we give them insights into the validity of hosting workloads within different environments. Some companies backpedal out of the cloud because they just weren’t aware of how much it would cost them; cloud spend creep is a very real challenge. Our entire Journey to the Cloud programme has been designed so that our customers know what they are signing up for, that their service will run effectively, and that costs can be managed – without any nasty surprises,” ends Maharaj.

Join Blue Turtle at the Microsoft Ignite 2020 Conference at the Sandton Convention Centre between 30-31 January 2020, where it is a Gold Sponsor for the event. Its Cloud team will be on hand to guide you through its Journey to the Cloud programme and help you OPTIMISE your IT environment

Second pillar in Cloud Journey: MIGRATE moves Blue Turtle customers securely to the cloud

Following on from the company’s foundational pillar, ASSESS, this service takes charge of the safe and successful migration of a customer’s workloads and data to the public cloud.

Issued by: Blue Turtle Technologies

Blue Turtle Technologies has launched the second pillar of its Journey to the Cloud programme: MIGRATE. Following on from its foundational pillar, ASSESS, this service takes charge of the safe and successful migration of a customer’s workloads and data to the public cloud.

Taking the lead from insights gleaned from a detailed assessment of a client’s environment, the Blue Turtle team leverages its cloud competencies and migration software tools to actively place a customer’s assets in the cloud. From any source to any destination, the MIGRATE pillar is a comprehensive, secure and fast migration service, tailored to a customer’s specific objectives.

“The most daunting component of the cloud is taking the first step to migration. It is a ‘make or break’ moment for a client,” says Avash Maharaj, Head of Infrastructure, Cloud and Security at Blue Turtle.

“With the MIGRATE pillar of the Journey to the Cloud programme, we give customers the peace of mind that their workloads and data are moved into a cloud environment that has already been specified out, is secure, and is being done by way of a process that will have nominal to no impact on their business.”

Drawing from its extensive experience, the Blue Turtle team is able to ensure a successful migration of: IaaS to Azure, AWS or GCP; PaaS such as a database or data warehouse; or SaaS, including e-mail to O365, O365 Tenant-to-Tenant, or Sharepoint and OneDrive.

MIGRATE is a cloud migration programme that builds on analyses from the ASSESS pillar to manage migration execution, based on a detailed plan underpinned by advanced automation. The follow-on services are Optimise, Secure and Manage, each adding additional value to a customer’s cloud operations.

The full five pillars in the Blue Turtle Journey to the Cloud programme draw from the management, technical skills, managed services and software capabilities of the company, with the aim of not just facilitating a cloud transition for a customer, but also ensuring that it is successful, cost-effective and secure.

The MIGRATE pillar has been developed to help accelerate and enable workload and data migration, with these key capabilities:

  • ‘Any-to-Any’ workload migration;
  • In-flight Operating System upgrades;
  • Agentless software;
  • Advanced automation;
  • Minimal downtime and low-impact cut-over;
  • High-speed data movement;
  • Support for IaaS, PaaS and SaaS;
  • Application modernisation;
  • Security of systems and data; and
  • Operations and administration set-up.

MIGRATE services can be delivered as part of a customer-managed project, or as a fully managed service.

“When we migrate a customer to the cloud, we don’t just want to get a customer to the cloud; we want them to stay there because it is adding value to their business. To date, we have been successful in achieving just that, and with this programme we are now giving customers a ‘one-stop’ service to support their cloud goals, tailored to their specific environment, timelines and business objectives,” concludes Maharaj.

Join Blue Turtle as it unpacks its Journey to the Cloud programme and its complimentary Microsoft services at the Microsoft Ignite 2020 conference, which takes place from 30 to 31 January 2020 at the Sandton Convention Centre where it is a gold sponsor.

Blue Turtle introduces first pillar of excellence in innovative cloud journey: ASSESS

Cloud readiness assessment, accurate TCO analysis and cloud migration planning now possible when scaling to the cloud.

Issued by: Blue Turtle Technologies

Blue Turtle Technologies introduces ASSESS, the foundational pillar in its “Journey to the Cloud” solution offering. Designed to quantify and better plan a migration, and develop a successful cloud adoption strategy, customers can now navigate past inhibitors such as complexity, operational readiness and cost typically associated with cloud projects.

Leveraging its infrastructure and cloud expertise, together with the advanced analytics software it works with, Blue Turtle will use its ASSESS model to discover, inventory and map a customer’s IT environment, as well as analyse the full remit of IT assets in their environment. The information gathered helps it build out a cloud migration path that is both cost-effective and as nominally disruptive to operations as possible. The programme is particularly useful for customers looking to migrate workloads to public cloud providers.

“Cloud migration initiatives that don’t begin with a thorough assessment are destined for failure,” states Avash Maharaj, Head of Infrastructure, Cloud and Security at Blue Turtle. “Assessments should provide customers with an in-depth analysis to better plan their migration strategy. At Blue Turtle, the ASSESS pillar within our Journey to the Cloud programme delivers a comprehensive view of not only applications, but also their associated dependencies, migration readiness and compatibility checks, and the underlying infrastructure”

“Building on this, ASSESS delivers comprehensive information on cloud configuration and cost options, and detailed activity, risk, dependency and effort.

“Once complete, we then provide our customers with the facts needed to make their move to the cloud a successful one, that will deliver tangible business results,” he adds.

ASSESS is the first of five key pillars in Blue Turtle’s cloud migration programme, which also includes migrate, optimise, secure and manage. With its strong background in infrastructure, systems management and migration, Blue Turtle has the management capability, technical skills and software to develop a comprehensive cloud roadmap with customers.

The ASSESS pillar includes a range of services to help demystify complex IT environments and better plan a successful cloud migration roadmap; these services include:

  • Operational readiness assessment;
  • Infrastructure, software, database and application discovery;
  • Topology and service modelling and dependency mapping;
  • Resource use and optimisation plan – such as compute, memory, storage, network;
  • Application compatibility, readiness checks and code analysis;
  • Cloud platform and configuration – IaaS, PaaS analysis;
  • Cloud consumption, cost and TCO analysis.

“We are currently working with some of South Africa’s most innovative enterprises, enabling portability from on-premises environments to the cloud. Our detailed assessment phase also provides tailored recommendations based on a comprehensive analysis of the customer IT environment and cloud objectives. Our goal with our ‘Journey to the Cloud’ programme is to not just fulfil the role of technical expert, but also provide trusted business advice,” ends Maharaj.

Blue Turtle will be providing insight into its Journey to the Cloud programme as well as all of its Microsoft services at the Microsoft Ignite 2020 conference, where it is a Gold Sponsor of the event. Join the team at the Sandton Convention Centre on 30-31 January 2020.

Blue Turtle partners with Daon to deliver frictionless biometric authentication and protect customers’ digital identities

Daon and Blue Turtle partner to offer industry-leading omni-channel biometric authentication software in the African region.

Issued by: Blue Turtle Technologies

Blue Turtle Technologies, South Africa’s leading enterprise technology management company, is pleased to announce it has been appointed as an official reseller partner for Daon, a world leader in biometric identity technology.

As a reseller partner, Blue Turtle will integrate Daon’s biometric authentication technology into its digital go-to-market. This cutting-edge technology allows organisations to alleviate the need for compromise between the security and convenience of their customers’ digital interactions, offering mobile identity assurance through the use of fingerprint, face, voice, iris, liveness or multi-modal capture.

“For too long, organisations such as online retailers, banks, wealth managers, insurers and the like have had to make a decision between creating a fast, convenient and easy way for customers to interact and transact digitally, or opting for a more tedious process that was safe and secure,” said Byron Wolff, Product Manager at Blue Turtle Technologies.

“The modern customer is both more demanding as well as tech-savvy, which leaves organisations with little margin of error when operating in the digital world.” Wolff goes on to state that “the mobile phone has become so ubiquitous, so engrained in our lives that one could refer to them as extensions of ourselves and the connection we hold with the outside world.

“A greater reliance on mobile devices to communicate and transact 24/7 also implies that we are more vulnerable to digital threats, hazards and frustrations. Biometric authentication not only helps protect customers on their digital journeys, but it can also increase the convenience experienced through these journeys.”

Faster, more seamless authentication, coupled with less reliance on oft-forgotten and misplaced usernames and passwords allows organisations to simultaneously secure and streamline digital interactions – benefiting both parties immensely.

“Daon is laser-focused on providing a tailored, continuous digital experience for our customers and their users,” said Tom Grissen, CEO, Daon. We look forward to working with Blue Turtle Technologies who share in our approach to innovation and flexibility to enable South African organisations to build future-proof extensibility into their platforms and deliver the world’s most trusted identity journeys, creating lifelong partnerships.”

In addition to IdentityX for authentication, the integrated product includes Digital Onboarding: a simple, seamless, all-digital onboarding path for organisations in any regulated industry, including banking, payments, investments and gaming, which are required to meet KYC and AML regulations for identity verification during account opening. Daon also combines multi-modal biometrics, fraud prevention and adaptive enrolment and cross-channel voice authentication to integrate seamlessly with contact centres.

“This strategic partnership with Daon allows us the ability to provide organisations with a way to provide secure and convenient online authentication and transaction in a mobile-first, omni-channel way that will service the African market perfectly,” ends Wolff.

Digital innovation has become a critical element of a successful e-commerce business. Blue Turtle’s mission is to help clients integrate meaningful digital solutions to help them enhance efficiencies, reduce costs, enhance customer-centricity and further future-proof their organisation.

Blue Turtle’s cloud journey delivers rapid time to value and accurate ROI results for public cloud

Packaging its technical capabilities and industry knowledge, local solutions provider is helping customers scale into the public cloud with ease and cost effectively

Issued by: Blue Turtle Technologies

Blue Turtle Technologies’ “Journey to the Cloud” programme and offerings draws on the collective Cloud experience within the company and packages a route to market for customers, enabling them to move to the cloud with confidence and ease.

With it’s vast cloud competencies, Blue Turtle Technologies is ideally positioned to assist customers with an end-to-end cloud capability. Its Journey to the Cloud programme draws from five key pillars, namely assess, migrate, optimise, secure, and manage. The company is already simplifying the complexities of the public cloud along with being a subject matter and technical expert with a proven track record in each pillar

“With the South African Azure Data Centres now fully operational, our customers are focusing more and more on Azure and leveraging our expertise to simplify their use of these public cloud services,” says Avash Maharaj, head of Infrastructure, Cloud and Security at Blue Turtle. “But the move to cloud can be paved with complexity, which is why we have created this programme as a means to help our customers better understand their environment, and through personal engagement with clients, align their cloud aspirations with tangible business results.

“With our experience and technical capabilities, we help customers discover the inventory of their IT workloads and analyse that data to produce a rich, detailed report to begin their Journey to the Cloud, based on fact. After this we draw from the five pillars to ensure that their cloud journey isn’t just a road trip, but a journey with a destination,” he adds.

Within the remit of this offering, Blue Turtle can seamlessly and completely manage the migration of workloads to the public cloud (from any source), conduct workload migration readiness assessments, ascertain application compatibility, and conduct business service mapping. Cloud security and cost remain two of the biggest challenges facing businesses when considering the cloud. The company can notably assist customers by underpinning their migration strategy with information security industry best practices; securing identities, workloads and data; as well as manage and formulate working models for complete cloud cost control.

Through its in-depth knowledge of cloud infrastructure and architecture, its teams are already assisting customers with accurate analysis of their on-premise and cloud environments, and fully managing seamless migrations to the cloud. Its end-to-end cloud capabilities are tried and tested and done with minimal disruption to a customer’s business.

“Our job doesn’t end when a client is ‘living in the cloud’, we draw from the benefits of our best-of-breed technologies, as well as our subject matter experts, to drive optimal results for our clients. We consistently strive to reduce unnecessary spend for customers without impacting the performance of their business services.

“What we have learnt over our time as cloud experts is that customers often get led down a path of costly and unnecessary technology undertakings to map their move to cloud. With our approach, we are striving to ensure that the roadmap we provide is not just successful, but also technically superior in every way, as it is built on qualified and quantified best practices,” ends Maharaj.

Blue Turtle will be providing full insights into its offerings at the Microsoft Ignite 2020 where it is a Gold Sponsor of the event. Join the team at the Sandton Convention Centre on 30-31 January 2020 and speak to one of its many experts around your cloud requirements.

Blue Turtle partners with Redis Labs, bringing the fastest NoSQL database to South African businesses

The agreement brings Redis Labs’ commercial offering, Redis Enterprise, to customers looking to perform at scale and speed in a cost-effective way.

Issued by: Blue Turtle Technologies

Blue Turtle Technologies has announced a partnership with Redis Labs, home of the in-memory NoSQL database most loved by developers: Redis. The agreement will bring the power of Redis Labs’ commercial offering, Redis Enterprise, to customers looking to deliver performance at scale in a cost-effective way for their mission-critical workloads.

The addition of Redis Enterprise to its portfolio enables Blue Turtle to provide its database customers with a complementary product that can provide database caching and message brokering at sub-millisecond latency. Boasting a throughput of over 200 million operations per second, Redis Enterprise is the ideal modern database for large financial services companies, telecommunications service providers and clients with large customer bases where transactions, applications and services need to query and deliver data at speed.

“When it comes to speed and performance, there is no database as fast as Redis; and its commercial offering, Redis Enterprise, is perfect for high throughput and transactional use cases, as well as mobile apps where speed of access is critical,” says Justin Arnoldi, head of digital transformation at Blue Turtle.

“Redis is an emerging technology that is growing in popularity. Many of our customers already use the open source product, and because of its effectiveness, they are eager to take advantage of Redis Enterprise as they scale their applications and business.

“This is where Blue Turtle comes in. Our technical teams are able to support and maintain Redis Enterprise on behalf of our customers and ensure that they can unlock the true potential of the solution.”

Redis Enterprise supports data structures such as strings, hashes, lists, sets, sorted sets with range queries, bitmaps, hyperLogLogs, geospatial indexes with radius queries and streams. Its caching ability is perfect for customers looking to reduce app load time and who need real-time access to data. It is also being used for fraud detection by large global clients as it is able to ingest and alert parties to potentially fraudulent activities in milliseconds.

The product has built-in replication, Lua scripting, LRU and LFU eviction policies, transactions and tunable durability. It also provides high availability and advanced clustering. All of these are critical for customers where real-time communication is required, and who have high-volume and sensitive data environments.

“Redis Labs is one of the fastest growing database companies in the world, and we are constantly looking for partners who can help bring our product to new markets and help our customers be successful with Redis Enterprise,” says Richard Paton, Country Manager South Africa at Redis Labs.

“Blue Turtle is an ideal partner in SA as it has an excellent technical team and a reputation for successful project delivery, and it is a cultural fit with our business. With our roots in open source, we believe that the developer is king, and we have a very strong community backing us.

“Redis Enterprise is replacing many database systems where customers require speed and agility. Our philosophy is to build on the speed, simplicity and cloud-native foundation Redis is known and loved for by providing an enterprise-grade database platform that offers scalability and reliability, and in an economic way,” adds Paton.

In partnership with Redis Labs, the Blue Turtle database team will provide consulting services, technical support, and pre- and post-sales engagement.

Blue Turtle adds Microsoft Gold Data Platform partner to its war chest

Blue Turtle Technologies has further strengthened its Microsoft competencies with the announcement that it has officially been appointed as a Gold partner for Microsoft Data Platform.

Issued by: Blue Turtle Technologies

“As a solutions integrator, Blue Turtle Technologies understands the value of big data in today’s always on always connected society,” says Avash Maharaj, Head of Infrastructure, Cloud and Security at Blue Turtle. “Attaining the Microsoft Gold Data Platform competency displays our understanding of data, and ensures we are able to align and prepare clients for the big data-driven fourth industrial revolution.”

The Microsoft data platform brings AI to data, providing customers with the tools needed to gain a deeper understanding of their business, and insights into the behaviour of customers. It is able to achieve this by bringing machine learning to its database engines as well as to edge devices. This allows for faster predictions and better security in a big data environment.

Aligning with Microsoft, and Microsoft best practices, allows Blue Turtle to offer its clients innovative, practical and secure data solutions, ranging from managed services to professional services. Blue Turtle customers are already taking advantage of benefits that include faster on-premises innovation, acceleration of cloud deployments using predictions from Azure, building intelligent apps using cognitive services to build human-like intelligence across their data, and leveraging the native AI in the Microsoft data platform to unlock insights from multi-cloud deployments.

“The Microsoft Gold Data Platform competency is supported by innovative solution offerings within the Blue Turtle portfolio and a brilliant technical team to ensure our clients gain the required insights required from their data. This ensures they are able to take the correct actions to derive the maximum value from their current and/or new public and private cloud data investments,” ends Maharaj.