Digital Transformation Solutions
As a Solutions Integrator we have significant experience in technology enablement for the financial services and telco sectors. Drawing on this experience while embracing the 4th Industrial Revolution (4IR) we have partnered in key digital technology providers to engage the end customer in a unique, secure and meaningful manner.
Our Digital goto market is arranged across the four pillars of customer engagement, namely;
Our FinTech solutions are aligned to add benefit across the following key areas;
- Trusted Identity as a Service, Jumio connects to your product, app, or service to verify your customers’ real world identities. With a simple ID scan and real-time selfie, to accurately and seamlessly know and trust your customer.
- The Digital Business Platform, Bizagi provides an agile process platform that connects people, applications, devices and information to provide the engaging experience that digital customers demand.
- Customer Communications Management (CCM), Improve and automate customer engagement with personised documents using OpenText CCM solutions.
- Multi-factor Biometric Authentication, VeridiumID is a software-only platform for biometric authentication that works in conjunction with a front-end mobile SDK that allows you to embed biometrics into your company’s mobile app. This complete software solution is highly customizable, with biometric vectors encrypted and broken up, stored between the mobile device and server for enhanced security, a technique called visual cryptography.
- Universal Fraud and Authentication Decisioning, ThreatMetrix enables verification of trust along the entire customer journey.
- Global Customer Identity and Assurance, safeguard new accounts with a dynamic digital identity.
- Integrated Risk-Based and Strong Customer Authentication, smart authentication with minimal friction.
- Digital Payments Fraud and Threat Prevention, safely grow online revenue without adding friction.
- Continuous Authentication with Behavioral Biometrics, BehavioSec has created a platform for strong, multi layered customer security. Now you can stop fraud, prevent attacks, and verify your customers — all without slowing them down. Behavioral biometrics uses continuous machine learning to authenticate users based, not on what they do, but on how they do it.
- Social Media Visualizations, real-time data visualizations are what set NUVI apart. Beautiful, insightful, data-driven designs will fuel your strategy and guide your decision-making process. Visualizations are designed to provide actionable insights as quickly as possible to key decision makers.
- Cloud Data Warehouse, Snowflake provides a data warehouse built for the cloud, delivering a solution capable of solving problems for which legacy, on-premises and cloud data platforms were not designed.
- ID Verification, Identity Verification, Document Verification.
- Personalized and contextualized work portal, Omni-channel solution powered by native apps, Embeddable work portal/forms.
- Market-leading CCM solution delivers interactive and automated, unified communications, supporting the evolution from one-way, non-contextual communications to interactive engagements; from fixed formats to responsive displays; and from on-demand communications to real-time messaging.
- 4 Fingers TouchlessID is a significantly more reliable biometric than other mobile-based solutions. Unlike facial recognition, it won’t fail under bright lights or in dim rooms. In noisy areas, it’s better than voice and it’s more secure than using a single thumbprint. Capturing all four fingerprints at once increases the complexity of the data collected, enhancing overall security well beyond partial prints, like those captured by sensor-based mobile fingerprint solutions. 4 Fingers TouchlessID works on almost any iOS or Android smartphone equipped with a 5MP rear-facing camera and LED flash. It doesn’t require any additional hardware or sensors and is ready to deploy within any custom app using VeridiumID’s SDK.
- Real-time passive authentication to protect customer accounts and transactions. Financial Services companies use ThreatMetrix to enable customers to transact safely, and as easily and quickly as possible. Banking customers want secure, fast transactions, but traditional multi-factor authentication can deliver an alienating experience. Cybercriminals are also adept at defeating these step-up challenges. The ThreatMetrix Digital Identity Network provides integrated device, location, behavioral and threat analytics to deliver frictionless, dynamic authentication for every new account registration, login and payment.
- Secure user experiences, everywhere. A layer in your security stack that protects account access without slowing users down.
- Monitoring is a critical piece of the social puzzle that NUVI makes simple, you can monitor more than just keywords. Get to know your audience with group and topic monitors that make it easy to see what is being said, the sentiment surrounding the conversation and the influence of each post. Lead the conversation and respond quickly when needed. Track any keyword, phrase, hashtag, URL or combination of these search terms and find the relevant posts across top channels including Twitter, Google+, Instagram and Facebook through annonymized and aggregate topic data.
- Data analytics is the core of the financial services industry. Insurance companies depend on actuarial analysis to provide the best consumer and business products while remaining viable enterprises. Investment firms crunch a wealth of economic and financial data to effectively guide their clients to financial success. Yet, the variety of siloed data systems in these enterprises impedes delivering fast, accurate and affordable data-driven insights from a single source of truth. Snowflake is a modern cloud data warehouse that easily brings all your data into one solution. Snowflake delivers rapid insights at any scale, without the cost, complexity and management burdens of legacy on-premises and cloud solutions.
Optimise Conversations – ensure your users are who they say they are with unrivalled verification accuracy and a seamless customer experience.
Deter & Reduce Fraud – prevent account takeover and online fraud with our industry-leading ID, document, and identity verification solutions.
Meet Compliance Mandates – comply with regulations and directives including PCI, AML, KYC, GDPR, and PSD2 with a solution that spans international borders and ID types.
Increase Net Promoter Customer satisfaction.
Improve Point of Contact Resolution.
Reduce customer queuing times in branches.
Reduce customer onboarding time.
Increase customer loyalty and engagement.
Reduce customer confusion and customer service times.
Increase impact with personalized, relevant, and targeted messaging
Ensure consistent communication across multiple channels.
Support for multiple biometric libraries, including 4 Finger TouchlessID, allowing for complete customization of authentication systems.
By encrypting biometric vectors with Visual Cryptography and storing them between the device and server, it is nearly impossible for them to be compromised or stolen.
Prevent account takeovers.
Perform intelligent authentication.
Prevent transaction tampering.
Continuous Authentication – analyses activity from login to logout, looking at behaviors like keystroke dynamics, touch and mouse motion, and compares it to previous interactions from the same user.
Adaptive Security – the algorithm stays up to date with user behaviors and skills, so that as they change and improve, so does the security layer reducing false positives.
Identify and Engage with Top Influencers – when you share something on social media and people respond, that’s influence.